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Collection: Testimonials


"I am just writing to you again to say how happy I am with the SEILER 126 upright piano I bought from you in June. Seiler is one of the top German makes and their pianos are incredibly well-made by dedicated craftsmen. The Seiler 126 has a superb action - the keyboard is firm, even, and precise throughout. The piano also has an impressive tone: in a Schubert Impromptu, the melody can be made to stand out; in a Brahms Intermezzo, where the writing for piano is often thicker, with big chords, the Seiler is capable of great clarity. For obvious reasons, it is very difficult to find a used German quality upright at an affordable price, so I am delighted that I came to Macclesfield and was able to purchase this Seiler 126 from you, which you then regulated, polished, and delivered so well. May I thank you and all the Shackleford Team!"

Malcolm Spencer

"Just wanted to say, great job. Piano is playing brilliantly now and your guys were superb." 

Stephen Hendersen 


"Hi there,  Just wanted to email to say how happy we are with the piano delivered this morning. It is a really great little piano and the two delivery men were fantastic. So helpful and friendly despite their early start this morning! The entire process from order to delivery has been exceptional which is really rare these days. I would strongly recommend your company to anyone looking for great reconditioned pianos. Thanks" 



"Hello, Just wanted to send a quick note to say thank you to the guys that collected the piano this morning - they were both brilliant. They were polite and handled it with great care and were very respectful regards the property. A Please pass my comments on to the director. A pleasure to deal with you. Many thanks again."



"They really helped me out and they were even early on arrival when it was blowing a Siberian blizzard!! Top service!!"



"The Ehrbar is sensational, what a piano! It looks and plays sensationally! A great big thank you." 

Rodney Challinor, Jersey Ehrbar and Bechstein Restoration


"I have played many pianos in my life, and it is very rare to find a piano with such perfectly even touch and tone. I cannot keep my hands off of it!" 

Dr Olga Thomas-Bosovskaya, London, UK Steinway Model O


"I'm a real fan of yours, my piano has never been so nice, thank you." 

David Cainer, Knutsford, UK Yamaha Grand Piano


"Perfect, just the way I want it." 

Thom Petty, Bristol, UK Schimmel 121


"I love it, my Bechstein deserves pride of place in our home, it is beautiful, it is exactly what I wanted!" 

Jane Ferris, Alderley Edge, UK Bechstein Piano Restoration


"It's beautiful, we really love it, thank you so much." 

Sally Moakes, Wilmslow, UK Broadwood Piano Restoration


"The piano arrived safely and earlier than I expected - which was lovely surprise. I can't believe how good it sounds in our living room, even better than in your showroom. I know it is an upright piano, but it feels like I'm playing a grand piano. If I hadn't found your website, I would have ended up buying wrong piano. I'm so grateful that you helped me. Thanks again." 

Yuko Greatrex, Stoke on Trent, UK


"I'm absolutely chuffed, over the moon! I can't believe how well my piano sounds and plays!" 

Simon Davidson, of Radcliffe, UK


"G'day Aaron . . I'm in heaven since the delivery of the Steinway grand piano you have so carefully and lovingly restored. From early school days I dreamed that one day I would own a grand piano of quality and you have made it possible. I was so impressed with your previous work and the detailed attention you gave to my upright Schimmel [and see below] that I did not hesitate accepting your advice regarding the purchase of the 1935/36 Model O Grand Piano. You were able to work within my budget to buy the piano, re-polish the case and totally restore the rest of the piano. Well, several months later I am sat at the piano, not quite believing I own a Steinway. It looks superb and the range of expression is terrific, from the very softest whisper to the thrilling fff and huge bass that is distinctive of a Steinway. The sound is simply wonderful! Many, many thanks indeed." 

John Bullough, Organist/Director of Music, St John the Baptist Church, of Rochdale, UK


"Thank you, Aaron, for making my piano sing again!" 

Sebastian de Ferrante of Henbury Hall, UK



Paul Kilvington, jazz pianist, of Poynton, UK


"I had many people look at my Bechstein piano to try and rectify its severe problems of touch and tone. You performed amazing work and now my piano gives me continuous pleasure."

Rozmarijn Larssens of Mechelen, Belgium


"Just a line or two to say a big thank you for transforming my new Schimmel piano from that of a rough "honky-tonk", harsh sounding instrument into that of a sensitive, subtle and beautiful one now capable of great expression. It's hard to believe that a reputable Manchester-based music shop could sell and despatch a piano in such a bad state. Indeed, six visits by them in twelve months achieved little improvement. Thank heavens I discovered you, and after your inspection and careful regulation, tuning and voicing I now have an instrument worthy of the name Schimmel. I am so pleased and impressed." 

John Bullough, Organist/Director of Music, St John the Baptist Church, of Rochdale, UK


"I have always felt my Steinway piano could offer me more in tone quality and resonance. I'm so glad to have had you work on my piano, it is now exactly how I always wanted and expected it to be!" 

Bernard Griepinck of Meise, Belgium


"For years I have hankered after a good quality piano. I am a rock/jazz musician, so usually have to put up with digital sounds/samplers. Whilst on holiday in France this year . . . [I came across] an 1883 'A' model Steinway (built in Hamburg). I was in love. Before parting with a very large amount of cash, I wanted to ensure that the instrument was everything it seemed to be. I was fortunate to make contact with Aaron Shackleford, who is a very knowledgeable piano restorer from the North West of England. Within two weeks Aaron had agreed to travel . . . [to France] and examine the Steinway. Aaron knows his pianos, and gave me confidence to go ahead and make the purchase, making me the proud owner of the piano of my dreams. He verified the serial number/history of the instrument and the quality of the restoration, and went over all the various parts with a fine-tooth comb. All done without a hitch  . . . Thanks Aaron, much appreciated." 

Ian Machin, rock and jazz musician, of Portsmouth, UK


"Thanks for coming as punctual as always. The sound and tone of the piano sounds absolutely lovely now after you tuned it and did your usual enhancements to the instrument. As you know this is very important for [my daughter as] she is playing Grade 8 and above pieces." 

Nigel Humphreys of Walkden, UK


"I'm very pleased to have met you: you clearly are a skilled piano technician. . . . You told me exactly what needed doing and did it quickly and efficiently. The piano is now much more responsive and really well regulated. Thank you very much. Oh yes, and because you are such an efficient worker, your charges are extremely reasonable." 

Jeremy Plummer, Music Director of St Margaret's Anglican Church, Prestwich, UK


"The positive difference you made to that Bechstein piano was amazing." 

Walter Vergaelen, conductor and pianist, of Mechelen, Belgium


"A really excellent job, evenly voiced and with real attention to the feel at the keyboard." 

Paul Plummer, concert accompanist, of Vienna, Austria


"I've just taken my 'new' 1907 Bechstein Model C from Shackleford Pianos and what a superb restoration job they've done. Amazing, friendly service and fabulous instrument."

Simon Hamilton


"I asked Shackleford Pianos if they could repaint my mahogany Yamaha Clavinova Digital Piano high gloss white. Today it was delivered back gleaming white. An absolutel superb refinish. Congratulations to Scott and all the team at Shacklefords. I can thoroughly recommend them if my experience is anything to go by."

Ray Cowen


"I was looking for a grand piano over the last 12 months and visited many piano shops and Shackleford pianos was by far the best place I have visited. Fantastic service, very friendly, knowledgeable and not pushy for sales at all. I went all the way from London and it was worth it. Delivery was top professional , and tuning and servicing is fantastic. Thank you so much!"

Paul-André St-Georges


"We bought our lovely baby grand piano from Shackleford several years ago and have since had it regularly tuned by them. They also moved the piano into storage when we redecorated a room. The service is always excellent and knowledgable, and they have a fantastic range of pianos in their showroom."

Mark Grayson


"Shackleford pianos did an AMAZING job moving our new piano from Sheffield down south. They were very professional and efficient - and they even did a local delivery of our old piano as well included in the price! I couldn't recommend Scott and his team any more highly! I will definitely use their services in future if we ever need to move a piano again. Thanks!"

Robin Thompson


"Delighted with the thoroughly professional restoration of our beloved family heirloom. Our very old C.J.Gebauhr has now had it’s beautiful tone and smooth action restored by their expert and friendly technician, Peter. The entire process was on schedule and communication from Scott was excellent throughout."

David Monk


"Absolutely the finest experience I have ever had purchasing anything.
The piano was flawless and beautiful. Delivery guys were super friendly.
And it’s just had its first service by a great technician who stayed way beyond the time he said it would take to make sure he was happy with it.

Thank you so much."

Alan Jeffrey


"Just bought a piano today from Shackleford pianos. Such a fantastic experience. I am a local music teacher and on the hunt for a second hand instrument I could teach on and been to other music shops in the area and couldn't find anything to my budget. However the service, knowledge and range at Shackleford is brilliant! I am definitely recommending to all my students! Not pushy for a sale at all but still very attentive and knowledgeable about their instruments. They have a wide range of styles, prices and makes for every budget and space. If you are looking for a piano or just need some ideas, this is definitely the place to come! Thank you for all your help!"




"...I was very pleased with the result after Chris came last week to tune my recently acquired Sames upright piano. It sounds 100% better.

Many thanks."
Francis Glynn


"Just wanted to thank you for your fantastic service as ever.

The transport team were efficient and professional.
The whole process from order to delivery was amazing.
I am delighted with my new Blüthner piano. It plays beautifully.
I have used your services so many times and it is is always exceptional.
I could not recommend shacklefords more highly.
Last year you even moved by other Blüthner baby grand piano in the snow!"
Astrid Vermeulen

I would like to say that my buying experience was lovely. Professional, helpful and friendly. The men who delivered to my house were brilliant. 
I would certainly recommend you to anyone thinking of buying a piano.
My instrument is perfect. A wonderful tone. 
Thank you.
Jennifer Lewis

We found a gem when we found Shackleford Pianos. Years ago, my son and I were treated with the greatest respect, and shown some of the pianos that were being restored. We bought a beautifully restored piano, that still plays like a dream. I inherited my dad's piano, and have had a few problems with it, but have always been relieved to have it saved time and time again by the amazing technicians at Shacklefords. I have 100% confidence, that whatever happens you can keep this piano going strong- this means the world to me. Thank you. 
Vanessa Payne

I am very pleased with the excellent professional and helpful service from your staff. Many thanks.
Catrina Mountain

Just a big thank you to John and his colleague for the tough job, well done, removing our three pianos.
Reverend Philip Riley

The service I have received from everyone concerned has been exemplary. Special thanks to Chris who worked well to return my elderly piano to a high standard of tuning. I am delighted. Thank you.

Hi I don't do reviews on social media but I wanted to let you know I was very pleased with the service. The booking process was easy and responsive and answered all my questions in advance. Chris who did the tune was very efficient and pleasant.
Thank you
Nicola Marsden

The Stockton Heath Music Society would like to thank you for the first class service you provided on Wed. and Thurs. Feb 22/23 The delivery and collection of the piano was bang on time and the piano played beautifully.  Also the piano was tuned  to perfection.  A splendid performance all round.  We will certainly come back to Shacklefords in future.
The Stockton Heath Music Society

Suffice it to say that the removal from Coventry to Macclesfield was carried out smoothly and expertly from start to finish, summed up by my son in Coventry as 'impressively done'. Certainly merits a👍 !

Many thanks to the Shackleford's team and best wishes

Mary Halloran

“Really pleased.  Conscientious, professional and did a great job tuning our piano at a sensible price.  Overall delighted with the experience and would highly recommend”
Simon Miller

A quick line to say thank you so much as always for such a brilliant service. Always so impressed by the ease, efficiency of booking and politeness and friendliness of staff. Piano tuning is always done to a brilliant standard, with prompt, professional and thorough tuners. Especially this last time of tuning (South Walean David as he described himself!) was brilliant. The piano sounds brilliant and I think the best it has done in years! Thank you so much.

Sophie Phillips


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