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Delivery & Buy Back Plan

Delivery & Buy Back Plan

Free ground floor delivery with all piano sales

Shackleford Pianos Cheshire includes free expert delivery with all pianos sold in mainland UK.

We have our own transport team, which enables us to make the delivery as smooth and as efficient as possible.

The skills of our removalists are second to none, our teams are courteous and understanding to your individual needs, we ensure your piano will always be put in the ideal position for you to fully enjoy your piano experience.

Shackleford Pianos Cheshire delivery service is fully insured not only to protect your piano, but also to protect your property and person against any accidental damage. We are happy to report we have never had to use our insurance!

Should your piano need to go up onto a 1st or 2nd floor then please contact us to let us know as we will need to make special arrangements. Piano deliveries not on the ground floor may be subject to additional charges.

We aim to have all e-commerce piano delivered within 10 working days. Used pianos may take a little longer due to our technicians needing to ensure the instrument is at its best before being delivered. If you live a little further afield for example the top of Scotland or the bottom of Cornwall, your delivery is still free.


3 Year Buy Back Plan Explained

Our three year Buy Back Plan is designed to help get you or your children started playing the piano. We all know how risky taking up a new hobby is especially when children are involved, I often hear - "I don't know how long they are going to keep it going."

The Buy Back Plan will allow you to trade in a previous piano you bought with us for a better model. This plan is available on the list price (not sale price) of any piano more expensive than the one you originally purchased. For example in March 2010 you bought a piano from us at £1000. in March 2013 you would like to buy a piano from us at £2500. With the Buy Back Plan, this means you will only have to pay £1500.

The best way to encourage a child's or adult's interest in learning the piano, is to first of all buy a piano that plays very well. There is nothing worse than trying to play music on an instrument that doesn't work properly or sound pitch perfect. If you were to buy an old piano from ebay, the chances are it would be well down on pitch and have many notes that don't respond the way they should. Buying a cheap electronic keyboard is also nothing like playing on a piano. The end result with both of these types of purchase is that you send a child off to lessons, where the teacher has a good piano and they then become confused because the teachers piano feels different, responds differently and is at a different pitch level to the one they play at home.

Our beginners pianos are all at A440 concert pitch, respond to a grade 5 playing standard and are guaranteed for three years against any technical problems. These are ideal pianos to get started on. If you then decide within the first three years that you love the piano so much you want to upgrade to a better model, we will give you what you paid for your beginner piano (less transport costs) as a trade in value on your upgraded piano. All we ask is that you have the piano tuned twice per year, this will also maintain the 5 year warranty. All pianos should be tuned a minimum of twice per year.

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Shackleford Pianos Limited is a company registered in England and Wales with company number 06426390, VAT no. 925 945 295.